Effective Date: [Insert Date]

1. Introduction

Welcome to [Your Company Name] (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring a secure and transparent experience when using our platform. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website and use our services.

2. Information We Collect

We collect the following types of information to provide and improve our services:

1. a) Personal Information

When you register or book an appointment, we may collect:

• Full Name
• Contact Information (email, phone number)
• Gender and Age
• Medical History (as provided by you or your doctor)
• Payment Details (processed through a secure third-party payment gateway)

1. b) Usage Information

• Browsing history on our platform
• IP address, device type, and browser information
• Interaction data, such as consultation history and preferences

1. c) Communication Data

• Messages and feedback shared through our platform
• Emails or inquiries sent to our customer support team

3. How We Use Your Information

We use your data to:
✔ Facilitate doctor appointments and online consultations
✔ Provide a seamless booking experience for hospitals and clinics
✔ Process payments securely for subscriptions and consultations
✔ Send appointment reminders and service updates
✔ Improve our services through customer feedback and analytics
✔ Ensure legal and regulatory compliance

4. Sharing Your Information

We do not sell your personal information. However, we may share data with:

• Doctors & Hospitals:To facilitate your appointment or consultation
• Payment Processors:To securely handle transactions
• Legal & Regulatory Authorities:When required by law or for fraud prevention

5. Data Security & Protection

We take the following measures to safeguard your data:
✔ Encryption of sensitive data
✔ Secure access controls and authentication
✔ Regular system audits and security updates

6. Your Rights & Choices

You have the right to:
✔ Access, update, or delete your personal information
✔ Opt out of marketing emails
✔ Request a copy of the data we hold about you

To exercise these rights, contact us at [Your Support Email].

7. Data Retention Policy

We retain your data only for as long as necessary to fulfill the purpose of collection or as required by law. After this period, it is securely deleted.

8. Third-Party Links & Integrations

Our platform may contain links to third-party websites (e.g., hospitals, payment gateways). We are not responsible for their privacy practices, so we encourage you to review their policies.

9. Cookies & Tracking Technologies

We use cookies to enhance your experience. You can manage or disable cookies in your browser settings.

10. Updates to This Privacy Policy

We may update this policy periodically. Any changes will be posted with a revised Effective Date at the top of this page.

11. Contact Us

If you have any questions about this Privacy Policy, reach out to us at:

📍 629 D, Phase 6, DHA LAHORE
📧 [email protected]         [email protected]
📞 00923074258402

This Privacy Policy aligns with global data protection best practices while ensuring clarity and transparency. Would you like me to customize it further based on specific data compliance laws such as GDPR or Pakistan’s PECA regulations?